FAQ’s

WPC stands for Wood Plastic Composite. It refers to a material made from a combination of wood fibres or wood flour and plastic, typically used in products like decking, cladding, and other outdoor structures. WPC is known for its durability, low maintenance, and resistance to weathering compared to traditional wood.

Composite Decking offers a longer lifespan compared to traditional timber, thanks to its unique composition of 60% wood fibres and 40% plastic, along with bonding agents and additives. It also provides a range of benefits and is available in eight different colours.

We suggest using our Composite Wall Cladding Boards for wall applications, thanks to their lightweight design and tongue-and-groove feature that makes installation easy. While Composite Decking is intended for floor-level use, you can also use Composite Fascia Boards as side cladding to complete and enhance a decking area.

To build a proper fence you will need fence posts, fence panels or decorative fence panels, top and bottom rail, clamps to secure the rails and plastics end caps for fence posts. Our WPC Fence Kit provide everything you will need for a safe and proper fence. If you feel unsure, get in touch with us, we will be happy to help.

Depending on where you live, planning permission may be required for some decking installations, while others may not need it. The need for permission depends on the size, height, and location of the decking area.

Yes, RockwoodWPC Composite Decking Boards have two sides: one with narrow grooves and the other featuring a woodgrain texture. For better slip resistance, install the boards with the narrow grooves facing up.

Unfortunately, RockwoodWPC does not provide an installation service for our products. However, all of our products can easily be installed by any skilled DIYer.

Yes, RockwoodWPC Composite Wall Cladding is a versatile material designed to enhance the exterior of your home. However, the boards can also be easily installed indoors if preferred.

Yes, decking is an excellent design solution for levelling uneven garden spaces. When installing decking on a sloped garden, make sure to measure and position the structural joists properly. You may need to cut the base and joists to varying lengths to ensure the deck stays level.

Generally, adding cladding to your home doesn’t require planning permission if the materials match the appearance of your existing home. However, if your property is a listed building, located in an area of outstanding natural beauty, or within a national park, you may need to apply for permission. Please note, we are not licensed planning or building surveyors, so we recommend consulting a licensed professional for advice.

There is no minimum order amount.

RockwoodWPC delivers to Mainland UK Mondays – Fridays

Yes, we use our own transport especially for local deliveries, and couriers for UK Mainland.

You can place an order online, over the phone 02476 017 017 or in person in our sales counter.

It takes a max of 5 working days.

We are based in Coventry, Rockwell House, Birmingham Road, Millisons Wood, Nr. Meriden, Coventry, CV5 9AZ

Yes, just order online and select Costumer Collection.

No, we are only based in Coventry.

All items are for Mainland UK Delivery only.

Similar to other composite materials, our RockwoodWPC Boards undergo a stabilisation process, during which some fading may occur before the final colour is achieved. This typically happens within the first six months after installation. The woodgrain design, in particular, may show more noticeable shading variations due to the sanding process.

RockwoodWPC products are very easy to clean using a stiff brush and soapy water or low pressure jet washer. They require no sanding or staining, so maintenance is kept to a minimum.

While the woodgrain texture on our boards is built to last, its visual appearance may soften over time due to natural weathering. However, the 3D textured surface will remain intact, ensuring that the texture continues to offer aesthetic appeal, even as the colour may change.

Watermarks are a typical part of the weathering process for composite products. As the tannins in the timber content of the boards are released, watermarks may form. This is a temporary condition, and the marks will gradually fade as the decking stabilizes over time.

Certain lighter colours, like Stone / Light Grey, may show dirt more prominently, meaning they may require more frequent cleaning compared to our darker colours.

Yes, you can paint them. However, please be aware that you’ll need to maintain the paint, as it will cover the panels weatherproof and UV-resistant surface.

If you garden faces south, it means your garden is facing the sun nearly the whole day which can accelerate the fading process.

We offer a 10 year Guarantee, although our products have a life expectancy of 25 years.

Composite Decking Boards can be prone to scratching, especially if furniture is dragged across them. To reduce the risk of damage, we suggest placing felt pads on the furniture legs.

Because Composite Decking is porous, extended contact with plant pots may result in staining. To prevent this, we recommend placing a mat beneath any pots. The same precaution should be applied to other garden furniture as well.

Yes, you can paint our decorative panels. However, please note that doing so will require ongoing maintenance of the paint, as it will cover the panels weatherproof and UV-resistant surface.

Yes, you can build a fence using only decorative or slatted fence screens, without the need for fence slats. If you need assistance with designing your fence, feel free to reach out to our product specialists.

RockwoodWPC Composite Decking Boards feature a narrow-grooved surface on one side that offers enhanced slip resistance by promoting better water drainage. On the other hand, our Woodgrain Composite Decking Boards do not provide the same slip-resistant benefits.

All our WPC is both Ecological and Recyclable. Recycled Wood (60%), Recycled Plastic (30%) and Additives (10%) (UV Stabiliser, Colourants etc).

Unfortunately, we do not offer board cutting services. However, the boards can be easily cut to length using a standard saw. Please exercise caution when cutting. We are unable to cut the boards on-site.

Composite Decking is a safe option for both children and pets. Unlike timber decking, it won’t splinter, reducing the risk of injury. Additionally, the hidden T Clip fixing system keeps screws out of sight, further enhancing safety for children and pets.

Yes, you can drill through our decorative panels to secure them to your desired surface without impacting their structural strength, durability, or weather resistance.

All Rockwood Composite WPC products are Fire Retardant and FSC Certified.

Composite Decking Boards can be easily cut with standard wood cutting saws and tools. When cutting the boards to size, make sure to install them immediately after cutting.

For health and safety reasons, customers are not permitted to cut any products on our premises. This policy is strictly enforced.

Power washing your Composite Decking is an excellent way to keep it clean and well-maintained throughout the year.

Yes, to achieve the cleanest cut, we suggest using a hacksaw or mitre saw.